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What is the warranty?

Your Dash product comes with a 90-day warranty period during which you can exchange or return it for the same item. Our Customer Support team will be happy to assist when processing your warranty claim. If troubleshooting fails to fix the problem, we are happy to replace the item or defective part. We do require proof of purchase as well as your full name, shipping address, telephone number, and the model number of your Dash product. Please see the full warrnty terms and conditions below: 

 STOREBOUND, LLC – 90-DAY LIMITED WARRANTY
Your StoreBound product is warranted to be free from defects in material and workmanship for a period of 90 days from the date of the original purchase when utilized for normal and intended household use. Should any defect covered by the terms of the limited warranty be discovered within ninety days, StoreBound, LLC will repair or replace the defective part. To process a warranty claim, contact Customer Support at support@bydash.com for further assistance and instruction. A Customer Support agent will assist you by troubleshooting minor problems. If troubleshooting fails to fix the problem, a return authorization will be issued. Proof of purchase indicating the date and place of purchase is required and should accompany the return. You must also include your full name, shipping address, and telephone number. StoreBound will not ship to a PO Box. StoreBound will not be responsible for delays or unprocessed claims resulting from a purchaser’s failure to provide any or all of the necessary information. Freight costs must be prepaid by the purchaser.

All replacement inquiries are to be submitted to support@bydash.com or contact Customer Support at
1-800-898-6970. There are no express warranties except as listed above.
Warranty is voided if used outside of the 50 states of the United States, the District of Columbia or the 10 provinces of Canada.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER.
STOREBOUND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts. Therefore, the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state. Refurbished items or items not purchased through an authorized retailer are not eligible for warranty claims.