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FAQs

Product

Each Prepdeck is a fully loaded and complete meal preparation system including:

  • 1x Detachable, fold out cutting board
  • 5x Large ingredient containers
  • 2x Medium ingredient containers
  • 2x Small ingredient containers
  • 6x Mini measuring containers
  • 5x Lids
  • 1x Removable compartment for trash & offcuts (doubles as storage)
  • 1x Hidden accessories drawer
  • 1x Grater
  • 1x Slicer
  • 1x Zester
  • 1x Garlic Crusher
  • 1x Juicer
  • 1x 4-in-1 Peeler, Julienne Peeler, Green Striper, Bottle Opener

Prepdeck is a fully loaded Prepdeck system. Prepdeck+ and Prepdeck Pro include the complete Prepdeck plus additional accessories, features and value!

 

Predeck+ includes the followingadditional accessories

  • 2x Large Containers w/ Lids

  • 1x XL Container w/ Lid and Divider

  • 1x Cutting Board

  • 1x Mobile Device Stand

 

Predeck+ includes the followingadditional accessories

  • 5x Large Containers w/ Lids

  • 2x Medium Containers

  • 2x Small Containers

  • 1x XL Container w/ Lid and Divider

  • 2x Cutting Board

  • 1x Mobile Device Stand

  • 1x PrepdeckGO Bag

You can choose from a range of cutting board options, but the core Prepdeck system cannot be customized. Prepdeck+ and Prepdeck Pro offer a range of additional accessories and add-ons for exceptional value, so be sure to check those out! Additionally, you can shop our range of accessories to add to your existing Prepdeck at any time.

We use high quality BPA-free, antibacterial materials such as ABS, Polypropylene, Silicone, Tritan and Stainless Steel. Tritan in particular is an incredible material with ultra clear, glass like properties with exceptional features that ensure a long lasting and durable product. Some of those properties include:

  • BPA free

  • Dishwasher safe

  • Food safe

  • Microwavable

  • Antibacterial

  • Shatter, scratch and fade resistant

Yes, the cutting board is magnetically connected for easy removal for cleaning or to change out as needed.
In the closed position: 21.6” L x 6.5” W x 6.2” H When cutting board open, drawers closed: 21.6” L x 18.6” W x 6.2” H

Ordering

In the weeks leading up to your order shipping, you will receive an email with a specific ship date.
All major credit cards and PayPal.
If your order has not yet shipped, you can request changes by emailing us at [email protected] Be sure to include your original order number.
We don’t currently offer expedited shipping, but we are working on it. If you’d like to have your order ship faster than our standard delivery, please email [email protected] and we’ll reach out once we have an expedited option available.
Yes! To check the delivery costs to your country, simply add your item to the cart and click through the checkout process. You’ll see shipping costs before confirming your order. Please note international orders ship duties unpaid, so there may be local taxes (eg VAT or GST) payable prior to receiving your order.
Immediately following the dispatch of your order you’ll receive a shipping notification including a clickable tracking number.

Returns & Exchanges

For your peace of mind, Prepdeck purchases are guaranteed against manufacturing defects for a period of 1 year from the date of purchase. If a manufacturing defect is found, we will be happy to repair or replace the defective part, including all delivery charges.

 

A manufacturing defect is defined as any fault in the product’s materials or workmanship, which is present at time of receipt.

 

Damages caused as a result of the following conditions are not classed as manufacturing defects, and will not be covered by our guarantee:

  • Accidental damage

  • Acceptable (normal) wear and tear

  • Damage caused by abuse or negligence

  • Staining caused by strongly coloured foods/spices

  • Melting caused by overheating

  • Scoring of boards

 

We do not guarantee products which:

  • Have not been used or maintained in accordance with the Care Instructions

  • Any product which has been modified or repaired by anyone other than Prepdeck

  • Were purchased as pre-owned, refurbished or sold as seen

  • Were purchased via an unauthorised reseller

Our mission is to Bring Back the Joy of Cooking, so it’s our hope that you are entirely satisfied with Prepdeck and its accessories! If for any reason you are not satisfied, we accept returns for purchases made at www.prepdeck.com for a full refund within 30 days of receipt. To request a return, please contact us at [email protected]
We’ll gladly fix it! Please email us at [email protected] and one of our helpful team members will get any issues resolved quickly for you.

Care & Maintenance

Most features and accessories are dishwasher safe. We recommend the following items are washed by hand

  • Cutting boards

  • Prepdeck Surround

  • PrepdeckGO Bag

  • Bamboo Knife Block

Yes! The container are both Microwavable and Freezer Safe
Use mild soap and water when cleaning parts that are not recommended for use in the dishwasher.

Gifting

In the near future we will be releasing Prepdeck Gift Cards which will make for the perfect gifting experience. In the meantime, you can order and ship directly to your recipient or order as normal for delivery to your home.