Frequently Asked Questions

Does a Prepdeck come with the Plus Upgrade Kit?

The Plus Upgrade Kit is an add on to the Prepdeck system. The Prepdeck unit itself will need to be purchased separately. You can also buy the Prepdeck without the upgrade, but you will not have access to the additional features within the Plus Upgrade.

Is there a Plus Upgrade Kit for the Prepdeck Mini?

No, the only Plus Upgrade Kit we have available is for the Prepdeck Gen 2.

We are hoping to introduce an Upgrade Kit for the Mini very soon! Stay tuned for this future addition.

How does the cutting board work?

The cutting board is foldable, magnetically detachable and doubles as the enclosure for your Prepdeck unit. It’s made of commercial kitchen quality antibacterial materials and will score when using a sharp knife...which protects the sharpness of your knives! The magnetic enclosure makes it easy to detach and clean or swap out. This helps prevent cross contamination when switching between cutting meat, seafood and veggies. We recommend washing the cutting board by hand.

Can I choose which accessories are included in Prepdeck?

You can choose from a range of cutting board options and additional accessories, but the core Prepdeck system cannot be customized. Prepdeck+ includes a range of additional accessories and add-ons for exceptional value, so be sure to check those out! Additionally, you can shop our range of accessories to add to your existing Prepdeck at any time.

If I need more storage space, does the Plus Upgrade help with that?

Yes! With so many meal prepping must-haves in one convenient kit, the Plus Upgrade Kit is the perfect solution for limited storage space.

What is your return policy?

Our mission is to Bring Back the Joy of Cooking, so it’s our hope that you are entirely satisfied with your purchase! If for any reason you are not satisfied, we accept returns for purchases made at www.prepdeck.com within 30 days of receipt. Paid shipping, upgraded shipping or shipping insurance is non-refundable. Returns incur a shipping fee. Items marked as final sale, or those purchased at 25% off or greater are considered FINAL SALE and non returnable. For full details of our return policy, please click here. At this time we do not accept returns for international orders.

Do you ship internationally?

Now shipping to Canada!

Please note international orders are subject to local duties and taxes in addition to international shipping, all of which are calculated during checkout. All prices are shown in USD.

We are actively working on our international shipping program for other markets and expect to have an update available soon.