Frequently Asked Questions

• How is Generation 2 different from the original Prepdeck?

  Prepdeck Gen 2 is the culmination of 3 years of extensive product development based entirely on the feedback from over 150,000 Prepdeck users. 
  
  

  The new Prepdeck Gen 2 leans on the success and fan-favorite features of the original Prepdeck while implementing over 95% of consumer feedback received! It has been entirely re engineered from the ground-up for longer-lasting, improved usability. 
  
  

  Check out some new key features that you'll get with Gen 2: 
  
  

  ✔  NEW completely seamless cutting surface
  
  

  ✔  NEW super-seal lids
  
  

  ✔  NEW proprietary pattern-lock system
  
  

  ✔  NEW no-tip flat bottom mini containers
  
  

  ✔  NEW non-slip silicone trim on all containers
  
  

  ✔  NEW tablet/phone stand now included!
  
  

  ✔  NEW XL container now included!
  
  

  ✔  NEW color options and color system
  
  

  ✔  NEW fully upgraded prepping tools
  
  

  ✔  Increased storage capacity and versatility
  
  

  ✔  Superior durability & performance

• What’s the difference between Prepdeck 2 and Prepdeck 2 Plus?

  Our Plus option includes a fully-loaded with new & improved features Prepdeck 2 plus a range of accessories that maximize your Prepdeck experience:
  
  

  2x Large Containers 
  
  

  1x XL Container
  
  

  1x Cutting Board (in addition to included cutting board)
  
  

  1x 360 Measuring Spoon 
  
  

  1x Prepdeck Exclusive Recipe Ebook

• Can I choose which accessories are included in Prepdeck?

  You can choose from a range of cutting board options and additional accessories, but the core Prepdeck system cannot be customized. Prepdeck+ includes a range of additional accessories and add-ons for exceptional value, so be sure to check those out! Additionally, you can shop our range of accessories to add to your existing Prepdeck at any time.
  

• How does the cutting board work?

  The Prepdeck Gen 2 cutting board has been entirely re-designed from the ground-up with customer feedback! 

  It is foldable, magnetically detachable and doubles as the enclosure for your Prepdeck unit.  It features an entirely seamless cutting surface! It’s made of commercial kitchen quality antibacterial materials and will score when using a sharp knife...which protects the sharpness of your knives! 

  The stronger-than-ever magnetic enclosure makes it easy to detach and clean or swap out. This helps prevent cross contamination when switching between cutting meat, seafood and veggies. We recommend washing the cutting board by hand.

• Can Prepdeck save me time in the kitchen?

  Prepdeck saves you time by optimizing and organizing your process to make you more efficient in the kitchen. Prepdeck provides the tools and framework for “mise en place,” prepping ingredients ahead of time to keep you organized while you cook, so your process is less frazzled, and more like what you see on your favorite cooking shows. It also helps you organize and plan meals ahead, say on a Sunday afternoon, so during your busy work week you can get straight to the cooking without devoting time to prep and cleanup.
  

• Can Prepdeck make me a better cook?

  Prepdeck teaches mise en place best practices, which leads to better recipe outcomes and a more enjoyable experience in the kitchen, making you a better, more confident cook! Prepdeck’s workspace features containers, storage and tools to help you prep before you start cooking, and stay organized while you cook. No more frantically searching for or prepping the next ingredient while another burns on the stove top. With Prepdeck, all ingredients are in their place (mise en place) and ready for use so you can focus on your recipe without stress or distraction.
  

• How does Prepdeck minimize the time I spend cleaning?

  Prepdeck contains your kitchen mess, and helps you organize and plan meals so there are fewer and shorter post-cooking cleanup sessions throughout the week. Prepdeck is dishwasher friendly, so all containers and tools can be whisked straight into the dishwasher as you cook. Cooking with Prepdeck means confining the mess to one 21” wide space; no more cutoffs and scraps all over the countertops and ingredients strewn across the kitchen. We encourage you to plan ahead and prep ingredients for multiple meals in one afternoon or evening. Our stackable containers allow you to easily store prepped ingredients in the fridge, so you can cook them throughout the week. Thus, instead of prepping, cooking and cleaning each evening, you’re prepping and cleaning once, allowing you to focus on the enjoyable part after your busy work day: cooking and eating.
  

• What is your return policy?

  Our mission is to Bring Back the Joy of Cooking, so it’s our hope that you are entirely satisfied with your purchase! If for any reason you are not satisfied, we accept returns for purchases made at www.prepdeck.com within 30 days of receipt. Paid shipping, upgraded shipping or shipping insurance is non-refundable. Returns incur a shipping fee. Items marked as final sale, or those purchased at 25% off or greater are considered FINAL SALE and non returnable. For full details of our return policy, please click here. At this time we do not accept returns for international orders. 
  

• Do you ship internationally?

  Now shipping to Canada! 
  

  Please note international orders are subject to local duties and taxes in addition to international shipping, all of which are calculated during checkout. All prices are shown in USD.
  
  

  We are actively working on our international shipping program for other markets and expect to have an update available soon.

• Does Prepdeck fit in the fridge?

  Prepdeck Gen 2 is not designed to fit in most fridges, however, the included containers and lids are designed to stack, for easy storage in your fridge. 
  
  

  Our brand new Prepdeck Mini has been designed to fit in the fridge & contains an overall smaller footprint that is perfect for smaller kitchens!

• Is Prepdeck dishwasher safe?

  All containers and tools are dishwasher safe. We recommend washing the cutting board and the base by hand.